Datto Experts You Can Trust

CIS Direct is a certified Datto partner / reseller / dealer / consultant. Our expert consultants have extensive experience in Datto products and services. We sell, install, configure, support and maintain Datto software and we help small business clients as well as large enterprise clients. If you are looking for a Datto specialist to partner with, look no further.

CIS Direct also provides support for clients that are using Datto products and technologies. All of our support technicians are certified and have undergone relevant training to deliver exceptional customer experience. Our 24/7 hotline support will help you either by remote assistance or by an onsite visit from our Datto consultants.

Datto’s innovative products include solutions for:

  • Hybrid Cloud
  • Virtualization
  • Networking
  • Data Backups and Sync
  • Remote Monitoring and Management
  • Cloud to Cloud Recovery

About Datto

Datto offers business continuity and disaster recovery, networking, business management, file backup and sync solutions, and has created a one-of-a-kind ecosystem of partners to half a million businesses across more than 130 countries. Since its founding in 2007, Datto has earned hundreds of awards for its rapid growth, product excellence, and superior technical support. We know the ins and outs of Datto solutions and can help your business find the best application for your unique needs.


Hosted Voice over IP

Eliminate the hassle and expense of owning and operating your own phone system. With Hosted Voice over IP (VoIP), simply connect your new office phones to your existing network—and access high-quality calling, advanced features, and easy management for one low monthly price.

As a provider of Cytracom VoIP, we deliver the business phone you know and love in a straightforward system that just works—and is ready to start working now.

Advanced Features

Get big-business features in a phone system that’s easy to use and right-sized for your company. Some of the most popular features include:

  • Auto Attendant
  • Mobile Integration
  • Ring or “Hunt” Groups
  • Find Me/ Follow Me
  • Voicemail to Email
  • Call Recording
  • Call Conferencing
  • Holiday Routing
  • Call Center
  • Softphone Support
  • Centralized Device Management

 

Phones that Evolve

Switch to a phone system that keeps up with your business. Through Cytracom’s Evolve program, you get new, upgraded devices every 36 months. This guarantees you always have the latest firmware and hardware updates. Plus, it covers full warranties—so if anything happens before your upgrade, we fix or replace the phone for free.

No Contracts

Simplify your budget with predictable month-to-month plans. The Cytracom phone service, when sold and serviced by Certified Cytracom partners, does not require a long-term contractual commitment.

Local Support

As your MSP, we are available to help you configure, install and manage your phone system. Then, Cytracom adds an additional layer of care with US-based support engineers available 24×7 to troubleshoot and resolve any issues that may arise.

About Cytracom

Cytracom was founded by an MSP that saw the need for a full-featured VoIP system to complement the other IT services. VoIP is part of the network and a natural addition to backup and data recovery, help desk, and security solutions. Cytracom focuses on making the process of buying, installing and using VoIP as simple as possible.


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